Community Shuttle FAQ
Have questions about the Community Shuttles or the Dial-A-Ride? Contact us at:
Email: dispatch@specialmobility.org
Fax: (509) 532-9414
General Information
No, you don't need to make a reservation, but we do recommend it. You can reserve a space on a Community Shuttle or the Deer Park Dial-A-Ride from twenty-four hours to two weeks in advance.
Just call our Dispatch Center to reserve a ride:
Toll free: (877) 264-RIDE (7433)
Local: (509) 534-7171
No, the shuttles do not operate on holidays. There is no shuttle service on the following holidays:
● New Year's Day
● Martin Luther King, Jr. Day
● Presidents Day
● Memorial Day
● Independence Day
● Labor Day
● Veterans Day
● Thanksgiving Day and day after Thanksgiving
● Christmas Day
Please note that observed holidays may fall on a different day from the actual holiday.
Fares for the Community Shuttles:
Davenport: $2.00 one way and $3.00 round trip
Deer Park (Hwy 2 and 395): $2.00 one way and $3.00 round trip
Newport: $5.00 one way
Ritzville: $2.00 one way and $3.00 round trip
Fares for the Deer Park Dial-A-Ride:
$1.00 one way
Eligibility
Anyone! The Community Shuttles are open to everyone.
Your Ride
Yes, you may take packages on the Community Shuttles. We ask that you be able to carry your packages without assistance from the driver, and that they do not block the aisles or take up seating for other passengers.
On the Deer Park Dial-A-Ride, the driver may assist you with your packages.
The shuttle will pick you up at the airport outside baggage claim by Alaska Airlines and Southwest Airlines.
If you have a disability that keeps you from getting to a bus stop, please give our Dispatch Center a call. We may be able to pick you up at your home.
If you want to travel within Deer Park, the Dial-A-Ride service offers door-to-door services every weekday. Please phone our Dispatch Center for more information or to arrange a ride.
Yes! All of our buses have wheelchair lifts and our drivers are trained to assist passengers who use mobility devices.
Yes, our buses are equipped with bike racks that can carry up to two bikes.
Contacting Us
You can reach the Community Shuttle dispatch office by telephoning (509) 534-7171 or toll free (877) 264-RIDE(7433) . If you are hearing-impaired, please dial 711 for the Washington Relay Service.
Our e-mail address is dispatch@specialmobility.org
Our fax number is (509) 534-9414.
Our offices are open to answer your questions or take your reservation on the Community Shuttles or Deer Park Dial-A-Ride Monday through Friday from 8:30 AM to 5:00 PM. If our offices are closed, please feel free to leave us a voice mail and we will return your call as soon as possible.
Other
The Community Shuttles do make several stops in Spokane. See your Community Shuttle schedule for more information about Spokane stops.
You can also use the STA bus system to get around town. Visit the STA Website for more information.
